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Unlimited local calls but unable to call.

qasmieh
Great Neighbour / Super Voisin

I have an unlimited Canada-wide calls plan.  I am trying to call and it keeps saying that I used all my minutes!!! How come?!

5 REPLIES 5

qasmieh
Great Neighbour / Super Voisin

It worked. Thank you so much! 

billbee
Great Neighbour / Super Voisin

When you log in online does it indicate any minutes used just unlimited?

qasmieh
Great Neighbour / Super Voisin

The account is active and it shows how much data I used. All is working except the calling.

Phil_Adelphus
Mayor / Maire

@qasmieh   Do texts and data work?   Are you able to log in to check whether your account as been suspended, perhaps for an auto-pay malfunction?

hairbag1
Mayor / Maire

@qasmieh 

first thing to try...reboot cellphone and let us know if that cures it.

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