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Unlimited Canada USA plan

Jess_L_Hansen
Great Neighbour / Super Voisin

Hello why do we still get a text to add the add on when we have the unlimited plan between the USA and Canada?

3 REPLIES 3

@Jess_L_Hansen 

Unlimited calling and texting.  Your data is limited to the amount in your plan.  For example, the present $34 plan has 50 GB of data that can be used in Canada and USA. 

Jess_L_Hansen
Great Neighbour / Super Voisin

Hey! Thanks for the reply! So if we have the unlimited plan we won’t be charged ?

Dunkman
Oracle
Oracle

@Jess_L_Hansen 

Unfortunately, it is an automated text to all PM customers who enter the United States.  

PM is aware of the issue, but not sure if any changes are going to be made.  

 

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