Unblock account

[hairbag1]

Before I hit Reply...I X'd out the info to demonstrate to OP the at-risk text.

[dabr]

@8739918888    You should use the links provided by @RossN  and ask customer support to change your community username if that is also your tel. number.

[will13am]

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@hairbag1 wrote:

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WOW...only thing missing is your credit card number !!

You should remove all personal info as this is a public forum...who knows if there could be some bad-guys lurcking in here !!

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Wow, how helpful to quote the post so the data is duplicated.  🙄

[8739918888]

Thanks 

[8739918888]

Thanks

[MrSpock]

@8739918888 i guess you are unaware that you are on an open forum ,unless you want to get hacked ,remove your personel info by clicking on the little down arrow in the circle top right corner of your post to edit your post!!

[Timer]

@8739918888 

contact support team by CS_Agent  to change email, and set new password.

[RossN]

@8739918888 

contact a cs agent to change your email

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply

[hairbag1]

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@8739918888 wrote:

Hello

My name is Yaaqob

please unblock my accoun

my old email was xxx

and I ask you to change it to xxx

because my old email no longer exists erase with gma

and today i tried to pay my bill and i can't because every time i try to log in the system and i have my pin it sends a verification code by email only no text messag

I cannot access my account from xxx xxx xxxx

Today in the Puplic Mobile store where I bought my chip that has become a Koodo store and they say they can't help me and also I don't have the four-digit code to choose the $25 plan and pay my account with my credit card.

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WOW...only thing missing is your credit card number !!

You should remove all personal info as this is a public forum...who knows if there could be some bad-guys lurcking in here !!