Unable to transfer e-SIM to new phone

[ArmenA]

"Your phone number could not be transferred to this iPhone. Contact Public Mobile for assistance."

Help

[BeNobody]

So, each time you change phones you have to drop another $5 to PM? And this retains the same phone number? 

[hTideGnow · Accepted solution]

hi @ArmenA 

Like most carriers, you cannot transfer esim.  you have to  buy a new one

Just install PM app on the new phone, login and go to Subscription & addon and Shop sim to buy new esim there