Community

erikamarge · ‎08-14-2025

Randomly mid-day today I was unable to text and call. I went to log in to my account and it says this:

Unauthorized. For security reasons, we couldn't log you in at this time. If you believe this is an error, please contact Customer Support for assistance.

I can't even call public mobile. What do I do?!?

PButter · ‎08-14-2025

I always have a problem logging in….until I found out a hack. Log in to the community and then use the menu to go to your account t.

computergeek541 · ‎08-14-2025

@CSA_PM wrote:
Hello @ BKNS27,
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

@CSA_PM

If you've sent a private message to BKNS27, please see that this member isn't the person asking for assistance. The message may have to be resent to the correct person.

CSA_PM · ‎08-14-2025

Hello @ erikamarge

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

erikamarge · ‎08-14-2025

Thx for the reply.
Calls to 611 not going through. Says - "Sorry, we're unable to process your request" and redirects to website.
Payment not scheduled to go through for another week. Currently dming an agent.