Unable to submit ticket

[XxdanxX]

Is anyone else having issues submitting tickets everytime I try to access the page it says error code (XXXX) and boots me to the overview page 

[LitlLdy]

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@RaviSadariya wrote:

i am also facing same issue they just dont know how to make things work.

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@RaviSadariya , please use the suggestion @softech & @Handy1  posted to send a private message to CS_Agent. This method works. Sorry for the issues we’re all facing at the moment! 😕

[RaviSadariya]

i am also facing same issue they just dont know how to make things work.

[LitlLdy]

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@XxdanxX wrote:

Is anyone else having issues submitting tickets everytime I try to access the page it says error code (XXXX) and boots me to the overview page 

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@XxdanxX , unfortunately it is an ongoing issue. Public Mobile is aware of it & says it is being worked on! Sorry 😕 Please use @softech suggestion to send a private message to CS_Agent!

[Handy1]

@XxdanxX  Here’s how 

Message support directly

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.

[softech]

@XxdanxX   yes, chatbot has problem with ticket, please private message agent instead:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there