Still unable to sign in. Cleared cache and all routes to Public Mobile are directed to the old site. Unable to access new site or sign in. Your IT department sucks. This shouldn't still be happening.
Have you tried other browsers? (without looking at your previous threads) Other devices? What you're seeing makes no sense. Can you provide an image of what you see. Did you hover over Sign In up top and then click on My Account?
Cache is cleared. Problem appears to be the old website is still active and is taking priority over the new site. The old site should have been removed to correct the problem.
@turner3332003 , by chance are you using stored bookmarks to access the sign in page. Try using the link from this community site. As already suggested, use incognito mode to avoid viewing cached data on the self serve portal?
