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Unable to receive text messages and send pictures

Liana_Pm
Great Neighbour / Super Voisin

Hello...I switched from Telus to Public Mobile about 2 weeks ago. Unfortunately I am not able to receive text messages or send pictures. It just shows circle that keep moving and nothing is happening.

I wanted to send pictures today and couldn't do it...it says still sending and it's already 2 hours 

What should I do 

2 REPLIES 2

EB0
Model Citizen / Citoyen Modèle

You need to turn on your date to be able to send picture messages.

Chalupa_Batman
Mayor / Maire

Hey @Liana_Pm 

If you go into your settings, turn off automatic and choose Public Mobile. Then reboot. You may also want to check your APN settings.

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-iphone

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