Porting phone number from Bell Mobility to Public Mobile unsuccessful

[JArnold]

I have a problem with porting a number from Bell to Public Mobile. I opened the account yesterday and followed the instructions to transfer my phone number to PM. Bell still shows up as my provider in my phone. I called Bell and they said that they have not received the porting request. What do I do now? Thank you!

[softech]

@StephanieHaroon 

sent

[StephanieHaroon]

Please DM me the porting support number, too. 🙂

[hTideGnow]

hi @JArnold 

It could be an incomplete port.  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call