Unable to receive or make calls

[KruhE]

I can’t make and receive calls and texts. Says home

cellular network has not authorized. Unable to receive text to confirm number on account 

[Yummy]

Did you Ever have a service or you are new customer?

To receive a code redirect to email:

[hTideGnow]

hi @KruhE is your account active? call 1-855-PUBLIC from another phone and check first

if it is active, try your sim on another phone,

if does not work, check with PM support  , you can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage