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Unable to receive calls

Great Neighbour / Super Voisin

I am unable to receive calls from anyone and unable to text some people 


Mayor / Maire

Hello @Franhope33 

If you see the Public Mobile name up top and it just isn't connecting right, you may wish to go into your network settings and reset them and reboot. Just know that it will erase any saved WiFi spots/passwords and also any bluetooth connections. Let us know if this worked.

Mayor / Maire

@Franhope33  Did you just port a number into PM ? If so did you leave old providers SIM card in the phone to reply YES to confirm the transfer ? Either way I’ll send you the porting team number private message and they can re trigger the port request for you . Also leave you with the direct link to support should they be needed also 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️


Mayor / Maire


is data working (not wifi), can you call out on PM network ?

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