Unable to receive calls or call out

[Lulu24]

Message says SIM unavailable and Mobile unavailable

[hairbag1]

@Lulu24 

very rare (if ever) for the sim to fail (unless someone has taken it out and wrecked it). Best is to get to a cell repair shop to test the sim in a different cell. That'll tell you if sim is broke or cell is broke. See if there's a Mobile Klinik in your area.

[Lulu24]

I did reboot a few times. Did not help the issue. I don't have another phone to try the SIM card in.

[Lulu24]

Google Pixel 6A

[Lulu24]

Done that. Didn't help issue.

[hairbag1]

@Lulu24 

turn cell OFF. 

Remove sim.

Replace sim.

Restart.

[BKNS27]

@Lulu24 

What is the make and model of your phone?

[softech]

@Lulu24 try reboot phone and try sim in another phone

Or you might need to ask PM to re-provision the account or sim

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