Unable to receive calls and unable to send/receive text messages - Recent port-in

[RSidd]

Hi, I have recently (2 days go) ported into a Public Mobile plan from Freedom Mobile. I am unable to receive calls and unable to send/receive text messages. Data & outgoing calls seem to be working fine. This is critical, how can this be fixed asap? I chose to get an eSim

[hTideGnow]

HI @RSidd 

Did you get a text from the old carrier, did you reply Yes within 90 mins?

and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone?  If you cannot the port was not done

It could be an incomplete port.  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call