6 hours ago
5 hours ago
how it restricted?? what error?? your service works otherwise??
ask PM to check, use message link to write them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
It worked fine until the past week. It's as if Eversafe keeps restricting my access
Hi GB9,
It's working fine, I have been sign in and out a few times, all good.
You just need to clear the catch and cookies in your browser setting, and restart your PC, then try to log in again it should work. Have a great day!
@GB9
No issues with opening the app.
Having problems downloading the PM app or you just can’t open it because the app is under maintenance last night?
What is the make and model of your phone?
6 hours ago - last edited 6 hours ago
Nope. Everything works as expected. I was able to log in with no issues.
It could be some hiccups with Internet due to weather. Just try after 10-20 minutes... do not do ANY adjustments if Internet used to work before.
can you logon via the web?
for the app, try uninstall, reboot and reinstall
I just successfully logged in to my accounts on a laptop and also using the PM app. Did you recently activate your account or has it worked fine in the past ?
Is Public Mobile experiencing problems with Eversafe. I'm unable to open the app to get to my account
delete that one from your cellphone and get a new one....see if that helps.
