Hallo Community, especially "hairbag1" who lead me most of the way to a resolution to the problem. Thank you very much for all your help and ideas. Eventually following each of "hairbag1"s prompt, which were excellent though didn't quite take me to a solution. This was likely because most of you all are staying up to date, but me as a senior was still on 3g I think, and that may have been what caused my phone to stop sending and receiving calls. I did read during the problem solving journey that phones are set to soon only work on a minimum of 4g service, with the latest even being 5g. So when I came to "hairbag1"s last suggestion I saw a plan that was the same plan as I already used but it had one difference, it was 4g instead of 3g and it even included 10GB data instead of 1 GB data ....and ALL FOR THE SAME PRICE!! 😀. Soooo I changed my plan hoping maybe this will get my phone back up and working, and voila as fast as you can say, "Public Mobile" my phone started working again. I'm such a very happy long time Public Mobile customer!
PS: if others old time users like myself find the same problem, maybe it's time to go a little faster with the technology flow an stay up to date. Have a great day!! Thank you Public Mobile and Community! You DO make a difference, even with us old fogies!! :)x
