09-25-2023 04:02 PM
Unable to login to change my monthly plan.
No longer have access to the email that associate to the account
Solved! Go to Solution.
09-25-2023 04:10 PM
@ebaba2008 They should reply with in hour so keep an eye on your community in box .top of page you should see envelope icon if on computer , but if on mobile tap your avatar and select messages . But you can also use this direct link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
09-25-2023 04:05 PM
Your link works...I appreciate it Handy1!
09-25-2023 04:05 PM
Our Customer Support Agents are available Monday to Sunday, 9 AM to 10 PM EST. If needed, you can submit a ticket outside of these hours and an agent will get back to you during our hours of operation. You can reach out to a CSA here. The CSA link is not working here.
09-25-2023 04:04 PM
@ebaba2008 have you tried on the app at all , have you try the reset password option ? If still no luck use this direct link to support to help
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437