cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to enter credit card info

Lianaris2
Great Neighbour / Super Voisin

Data fields are locked out. I am trying to make an initial registration payment 

3 REPLIES 3

Neil11
Model Citizen / Citoyen Modèle

Trying using the PM app instead. It seems to work better than the browser when updating cc info. I had same issue but it worked fine on the app. 

cellphoneuser1
Mayor / Maire

@Lianaris2 wrote:

Data fields are locked out. I am trying to make an initial registration payment 


How many times did you try?  Public Mobile locks out the credit card payment if mutiple tries are made.  Try in a few hours.

will13am
Oracle
Oracle

@Lianaris2 , make sure to enable location permission on the app, clear app cache and try again.  

 

Need Help? Let's chat.