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Is it possible to cancel plan during the pre-activation

duck1e
Great Neighbour / Super Voisin

Will it be possible to cancel my plan during the pre-activation phase, I won't be able to receive the sim card in  time and the post office will just send it back.

2 REPLIES 2

eddieO
Model Citizen / Citoyen Modèle

@duck1e, your subscription will not start until you receive and register the SIM card which means the plan will not be activated yet so no worries about using up the plan until then. 


@duck1e wrote:

Will it be possible to cancel my plan during the pre-activation phase, I won't be able to receive the sim card in  time and the post office will just send it back.


Sorry, but all sales are final without refund.  I'm unsure as to why the post office would send it back as Public Mobile ususally sends SIM cards by regular mail.

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