Unable to access community forum

[Anonymous]

Yeah, yeah, I know I'm in the community forum, and complaining about accessing it. With this new EverSafe, and linked this-n-that, I had to create a new forum account name as I couldn't use my original login name as it was being used already. By Me. So... have I lost all my forum history and bravos?

[hTideGnow]

HI @MrSnide 

we are happy to hear your issue is now resolved.  Cheers!!

[MrSnide]

OK.

I was in the middle of trying to reply to the original post Unable to access community forum  saying that it was being solved by a CSA when it died as I got my original @MrSnide forum name back. Since MrSnide1 is gone, I cannot reply, nor 'bravo' or do anything on that post which has become ANONYMOUS. Fun times.

Anyway... consider the issue solved. So long MrSnide1. Thanks for all the fish.

MrSnide

[Evermerry_joke]

Thank you. I did just post a plea for help before I saw your message. I'll wait a bit before I use your link in case my other post is answered. 

[hTideGnow]

---

HI @MrSnide  /MrSnide1

I guess you got your name back !!!

[hTideGnow]

HI @Evermerry_joke 

you are here already, you just need to message PM CS agent now, use this link:      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Evermerry_joke]

I made it as far as being able to reply to your post. I've no idea how. I apparently subscribed to PM because I've been getting billed, but was never able to get through the log-in process, thought my subscription application had not been completed and switched to a different provider. Wanted to end subscription but couldn't log on and couldn't get into the community to ask how. How'd I get here? No idea. None of this to do with you, but I feel your pain. 

[Anonymous]

... still working on it...

[Anonymous]

OK, I'll give that a try...

[hTideGnow · Accepted solution]

HI @Anonymous 

yes, you are accessing it now with your other account

if you want to use your old one back, open ticket with PM CS agent, they can help

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437