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USA roaming

svendiet
Good Citizen / Bon Citoyen

I used USA roaming twice this summer and I was not happy with the service. I regularly ie most of the time had no access to data. My route was I90 across New York state and in New England. Unless it improves k will not buy again. I will have to get a USA SIM card. Why is it so bad??

33 REPLIES 33

svendiet
Good Citizen / Bon Citoyen

I tried all the networks that were showing. 

Timer
Mayor / Maire

@svendiet 

Have you tried selecting the network manually to T-Mobile, and rebooting device.

 

the best in US to purchasing this  > Jethro Mobile [30 Days] USA Prepaid Sim Card

 

 

Outdoorsman
Mayor / Maire

@svendiet hi it is mainly because of the 3g shutdown in the US I would suggest a US sim card next time, if you want to try for a refund

 

you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

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