01-30-2020 02:23 PM - edited 01-05-2022 09:15 AM
Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.
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01-30-2020 05:11 PM
@rscully wrote:I want the US Talk add on when I am in the US to be able to call and receive calls
from Canada.
Right. Those are the roaming add-ons. Click on Purchase Add-ons from your overview page and scroll down to mostly blue area and select the add-on you want. Remember to deposit money first. It's a little non-intuitive.
01-30-2020 04:27 PM
Thanks for choosing my response as the solution @rscully . I'm glad that we could help you . Enjoy your trip .
01-30-2020 04:27 PM
I want the US Talk add on when I am in the US to be able to call and receive calls
from Canada.
01-30-2020 02:44 PM
@Anonymous wrote:
@rscully wrote:Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.
Just to be clear...you're not talking about the 200 or 400 minute add-ons right?
There are roaming add-ons available that let you talk and text outbound and internet.
@rscully this is an important distinction. The 200 and 400 min add-ons are for use while you're in Canada and do not include any roaming; the 10-day US Talk add-on is for use while you're in the USA and is only for roaming (i.e. you can't make calls with it to the USA while you're in Canada)
01-30-2020 02:32 PM
@rscully wrote:Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.
Just to be clear...you're not talking about the 200 or 400 minute add-ons right?
There are roaming add-ons available that let you talk and text outbound and internet.
01-30-2020 02:32 PM
Your U.S. coverage will include all 50 states, plus Puerto Rico and the US Virgin Islands. So, whether you are travelling to the snow-capped mountains in Alaska or to Hawaii’s sunny beaches, we will have you covered
It's two steps to buy a USA add-on..IMPORTANR NOTE when you buy one it starts right away. So buy just before leaving to USA.
Guide below.
https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/td-p/198974
01-30-2020 02:29 PM - edited 01-30-2020 02:30 PM
@rscully yes it does. Purchasing it is a 2 step process . First, add the funds to your account . 2nd Purchase the add on, date of travel, since it starts when added.
Upon arriving in the US, enable roaming and restart your phone.
@rscully wrote:Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.
01-30-2020 02:24 PM - edited 01-30-2020 02:26 PM
@rscully wrote:Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.
US addon is for calls made from US, so you can consider it as a US roaming addon for your basic plan. PM doesn't have any other roaming addons, like for calls from other countries: Mexico, England, France, etc...