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US Roaming

can-do
Great Neighbour / Super Voisin

says page not found when try to shop for addons

how can I add US roaming?

Thank you

4 REPLIES 4

darlicious
Mayor / Maire

@can-do 

Is your account going thru renewal? If so you cannot add US Roaming add ons until after your renewal completes. If not you can also add US Roaming add ons thru the 611/IVR system or by calling 1 855 4PUBLIC and enter your 10 digit phone number. You can add funds from your card on file and/or purchase add ons by entering your 4 digit account pin # when prompted.

 

Screenshot_20210725-124020~2.png

cellphoneuser1
Mayor / Maire

@can-do wrote:

says page not found when try to shop for addons

how can I add US roaming?

Thank you


Waiit until morning.  There's glitches and maintenance at night.

softech
Oracle
Oracle

@can-do   it could be a cache issue

 

Try to use Incognito mode or InPrivate mode

Or try to use a completely different browser , Edge/Firefox/Chrome

Last, you can try on another device as well

 

Let us know how it turns out

Timer
Mayor / Maire

@can-do 

use browser from computer, clear cache and cookies and use one page inPrivate mode,

To Login Page

 

and buy it when you are in US.

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