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US 1gb data roaming not showing up on Plan and Add On page

cyperess
Great Neighbour / Super Voisin

I purchased the US 1gb data add on and can see it in my purchase history. When I look at the Plan and Add on page, it is not listed there. Am I okay to use data in the US??

Thanks

3 REPLIES 3

Yummy
Mayor / Maire

Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.

Yummy_0-1666549230810.png

 

dust2dust
Mayor / Maire

Click on any little spinner refresh icons you see lower down to update information. Or use private mode.

HALIMACS
Mayor / Maire

@cyperess 

 

When on the self-serve page, try tapping the refresh button. 

 

Sometimes folks get a cached version of the various account pages and refreshing helps.

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