10-23-2022 12:58 PM
I purchased the US 1gb data add on and can see it in my purchase history. When I look at the Plan and Add on page, it is not listed there. Am I okay to use data in the US??
Thanks
Solved! Go to Solution.
10-23-2022 02:21 PM
Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.
10-23-2022 01:14 PM
Click on any little spinner refresh icons you see lower down to update information. Or use private mode.
10-23-2022 01:14 PM
When on the self-serve page, try tapping the refresh button.
Sometimes folks get a cached version of the various account pages and refreshing helps.