4 weeks ago - last edited 4 weeks ago
Hello,
I just purchased a number on this account yesterday and the installation of the E-SIM. I also tried using the barcode set to my email but gave the same error message saying i should contact support.
Please can you check this out on your ends and help resolve this .
Solved! Go to Solution.
4 weeks ago
Thank you all.
4 weeks ago
you will have to ask PM to get the account number for you. You won't be able to open proper Chatbot ticket, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 weeks ago
We are all members like you and there are no PM staff on this public forum.
I would suggest you remove your personal information or you will get spammed. Click on V in circle and edit out.
You will need to submit a ticket on Chat by typing in Submit a Ticket or Contact Agent.
Or you can contact them by pm.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 weeks ago
hi @zulamita
remove your personal info, we are just customers here and this is an open forum
to get help, message support agent here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 weeks ago - last edited 4 weeks ago
Hello @zulamita
Please remove your personal information as this is NOT a private website.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 weeks ago
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437