Need help getting account number

[HungTruong]

Hi,

I need to get my Public Mobile account number but I don't have access to my account because my wife created the account and we recently separated. Or is there a customer support phone number that I can call?

[slusagm]

if you cannot login, you will have to ask PM to get the account number for you.  You won't be able to open proper Chatbot ticket, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

hi @HungTruong since you cannot login My Account to get the account number, you will hane to ask support agent to help 

 Please message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman · Accepted solution]

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@HungTruong wrote:

Hi,

I need to get my Public Mobile account number but I don't have access to my account because my wife created the account and we recently separated. Or is there a customer support phone number that I can call?

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Hi @HungTruong This could be a bit tough but you can create a ticket and ask for assistance. 

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437