Billing address

[Cris_medina10]

Hi I just realized that all my phone invoices have only my postal code on it, I am required to have my full address on it, I already updated all the info on my account but I haven’t been able to reach someone that could help me getting some old invoices with the correct address instead of just the postal code 

[hTideGnow]

hi @Cris_medina10 

you have to ask PM support agent to prepare you the bill again

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Ticket", Then click the following in order: "Account Management" , "Log In".  
             (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")         
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage