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UGO App and international text msg

homer
Model Citizen / Citoyen Modèle

Hello Community,

 

I recently installed the UGO app for mobile payment, but every time I start the app, I receive a text message from Public Mobile saying "Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time". I am currently on the grand-fathered $90 90-day plan with Canada text only, so it makes sense that I cannot send international text messages. However, I didn't send anything manually... Does the UGO app send automatic text messages to an international number? It's pretty weird to me... Please share your experience if you are using the app as well 🙂 My phone runs Android Mashmellow.

6 REPLIES 6

homer
Model Citizen / Citoyen Modèle

Will try it next time 😄

srlawren
Retired Oracle / Oracle Retraité

Glad I could help, @homer.  Keep us posted if the app continues to work without the SMS priv or not.


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homer
Model Citizen / Citoyen Modèle

Revoked its SMS access. Good for now, but don't know whether it affects any payment functions yet. Thanks 

srlawren
Retired Oracle / Oracle Retraité

@homer If you look at the permissions for UGO Wallet, they do in fact request SMS:

 

SMS
  • read your text messages (SMS or MMS)
  • receive text messages (SMS)
  • send SMS messages

 

If you are on Android 6, you could try revoking the SMS privelegde from UGO, and clicking DENY if it prompts you to re-allow it.  This would prevent it from sending text messages.  However, depending how the application is written, it may refused to do anything without it.  But it's worth trying.  If you are on Android 5.1 or older, unfortunately you can't pick and choose which permissions to allow and deny, it's all or nothing per application.  If you're on iOS, then I'm not sure if it's possible or not.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

choco
Good Citizen / Bon Citoyen
UGO has a tech support phone number and I think they should be able to help you out (whether there is a workaround, etc). I called once and they were pretty good.

Luddite
Oracle
Oracle

If UGO uses servers outside Canada to send text messages to you it will trigger this error. Happens to iPhone users as well with iMessage.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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