@ChuckSlaa wrote:
It says my number is invalid, I have tried to sign up before when Bell had my phone locked. Since then I unlocked it and it was confirmed by Bell.
Are you referring to:
- invalid phone number error OR
- invalid SIM number message during activation of a SIM card?
If this is an invalid SIM number message during a SIM card activation, then ensure the activation was completed by checking that your credit card was charged.
If you were charged, insert your SIM and:
- reboot your phone
- do a reset of your network settings
Do you have any services now?
If you were not charged, then the SIM activation did not complete. Wait one hour to attempt the SIM card activation again. Before you do clear your browser's cache or use a different browser, some people have success opening a tab in incognito mode, then proceed to complete the activation.
After process is complete:
- reboot your phone
- do a reset of your network settings
Note, when you are porting a number it can take 2-4 hours to complete the port when it comes from another mobile provider.
Use the previous provider's SIM card until services stop, which tells you porting should be complete.
Land lines can take up to 7 days.
*Incoming calls are usually the last to port over.
See helpful info. here:
https://www.publicmobile.ca/en/ns/get-help/articles/choose-your-phone-number
