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Trying to port in from Freedom

ben10nnery
Great Citizen / Super Citoyen

Hi! I re-signed up with a temporary number a week ago. Now I'm trying to port my number in from Freedom and it won't let me type the "DBC" part of the Freedom account number into the form. Anyone know how to make this work?

2 REPLIES 2

darlicious
Mayor / Maire

@ben10nnery 

Just enter the account #. DBC is not needed.

kaytus
Town Hero / Héro de la Ville

@ben10nnery u can sumbit the ticket to CS-Agent.. They will help you out.

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