09-26-2023 09:05 AM
I’m trying to make a payment to my account to get my services back on, but I keep getting an error even when I dial *611 I get an error when making a payment as well anyone else?
09-26-2023 09:21 AM
The website (and the app) are affectively down this morning (Tues 9/26) for me (Ontario). The one time I was able to get something my account was all messed up.
Give it an hour or two then try again.
09-26-2023 09:14 AM
@Taraboschma1 try again incognito private mode or from another device or browser . Also trying the app is good option too . If still no luck please submitticketbwithbsupoort to help you gain access and update credit card info
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437