Trouble porting my phone number

[ab_eb2]

I need help porting my phone number from Bell to Public. The transfer option on self serve is not working.

Thank you

[allenw]

Your bell phone number has to be active, and you need to provide the correct Bell account #  (9digits) linked to your Bell phone number. If the port request still fails, you can contact a moderator

[computergeek541]

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@ab_eb2 wrote:

I need help porting my phone number from Bell to Public. The transfer option on self serve is not working.

Thank you

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Is there some type of error messages such as phone number not eligible or regex error?

[gblackma]

@ab_eb2 try @Daps webrowser reset. If it doesn't work. Contact a moderator and explain your problem . Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon.  Type moderator and follow the prompts to get to one . (CLICK on account specific question and human and submit a ticket )

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@ab_eb2 wrote:

I need help porting my phone number from Bell to Public. The transfer option on self serve is not working.

Thank you

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[Daps]

Please explain what you mean by not working?

You enter your phone number and it tells you that number is not eligle to be ported?

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