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Trouble Transferring phone number

Brenda-54
Great Neighbour / Super Voisin

I tried to transfer my phone number from Bell to public mobile. I accidentally put the new sim card into my phone too soon and didn't get the transferring activation text. Now I'm not getting any messages from Bell or from Public mobile. How do I fix this?

3 REPLIES 3

@Brenda-54 what you got from calling the phone number confirmed port was done.  If I am right, you cannot even make outgoing call at the moment. This would be sim card provision issue, This is an easy fix for PM support, please engage support by direct message

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Brenda-54
Great Neighbour / Super Voisin

That number says there is no transfer request for the number I'm calling about. What do I do now? Bell says that number is already transferred to public mobile

Hollister
Deputy Mayor / Adjoint au Maire

@Brenda-54 

Check email icon. I will pm you number to call.

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