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Tried to access public mobile account, but forgot account number.

Mainguyen2024
Great Neighbour / Super Voisin

Tried to log into public mobile account to update payment info, but forgotten account number. Not able to verify information to login.

Need live customer service help!

2 REPLIES 2

Handy1
Mayor / Maire

@Mainguyen2024  Do you see option for “didn’t get code “ tap it and you should have option to send code to email instead , if still no luck let support help you gain access again to your account 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

HI @Mainguyen2024 

you don't really need your account number to login to Public Mobile My Account for validation.

when you login, all it needs is your email address for login, and password.  PM will then send a 2FA code to your phone, or you can choose email 

if you really unable to login, please message support agent for assistance:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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