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Transferring number, ticket not working says come here

Mlawrie13
Great Neighbour / Super Voisin

I just switched to public mobile, I need to transfer my phone number from Koodo. Won’t let me open ticket , says come here and get it fixed .., any help would be appreciated 

4 REPLIES 4

Andy85
Town Hero / Héro de la Ville

Hi @Mlawrie13,

Did you have any luck with your situation? Maybe you can elaborate on the issue you were having so that we could help you out! 

Aimaiti
Good Citizen / Bon Citoyen

I am having the same issue since yesterday. I have submitted the ticket yesterday, but still no respond from the Customer Service Agent. Need urgent help on this issue!!!

fujiyama
Deputy Mayor / Adjoint au Maire

Send a private message to CS_Agent using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Note that it might take a while to get a response because of the high volume of tickets they are dealing with right now.

Handy1
Mayor / Maire

@Mlawrie13  You can use this direct link to submit ticket with support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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