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Transferred number not working

KalenMorra
Great Neighbour / Super Voisin

Transferred my phone number earlier today, but I am getting SOS message.  Please help.

Thank you, Kalen

4 REPLIES 4

KalenMorra
Great Neighbour / Super Voisin

Thank you. Sending a private message did the trick. 

KalenMorra
Great Neighbour / Super Voisin

I signed up using the esim option, but it has been resolved through customer service

BKNS27
Mayor / Maire

@KalenMorra 

Careful wipe the copper contacts with a microfibre cloth and reseat the SIM then reboot your phone by powering off then back on.

Sansan
Mayor / Maire

You can click on the link below to send a message to cs. 

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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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