Transfering from iphone 14 pro to iphone 16 pro

[AJ123]

It claims that my old iphone is capable of eSim (it was working for a while) but it is not capable of transferring eSim which makes no sense to me. Every time I try logging in on my new phone in literally any way I can think of trying I just get errors. Is this a common thing? Do I need to cancel my plan and try starting fresh on my new phone? Do I have to wipe my old phone first? All I get is errors and spinning circles, insanely frustrating. 

[umnikke8]

eSIMs are transferrable between devices, it's just that Public doesn't support it, at least yet.

[AJ123]

Yeah the issue I was having was that I could login on my old phone, My PC, but not my new phone. I would just get errors everytime but after I read that I tried again and it worked. Thanks for your help.

[Chalupa_Batman · Accepted solution]

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@AJ123 wrote:

It claims that my old iphone is capable of eSim (it was working for a while) but it is not capable of transferring eSim which makes no sense to me. Every time I try logging in on my new phone in literally any way I can think of trying I just get errors. Is this a common thing? Do I need to cancel my plan and try starting fresh on my new phone? Do I have to wipe my old phone first? All I get is errors and spinning circles, insanely frustrating. 

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Hey @AJ123 

It's actually VERY easy to do. Just download the app on the new phone. Log in and purchase a new eSIM. Now, it will be $5 up front however when you get to the check out, it will be $0.00. That's how it works. eSIMs are not transferable.