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Transfer number

2A
Good Citizen / Bon Citoyen

Helo , could please help me transfer number old phone number, I tried keeping rejecting

 

8 REPLIES 8

hTideGnow
Mayor / Maire

hi @2A 

porting into PM?

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

@2A 

PM is an online service so all communication is done through dm. So click on the link.

2A
Good Citizen / Bon Citoyen

I need the contact number to speak to representative customer 

BKNS27
Mayor / Maire

@2A 

You will need a CS_Agent assistance to help you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Staff hours are from 9:00am to 10:00pm EST.

2A
Good Citizen / Bon Citoyen

Yes, I did

porcupine
Model Citizen / Citoyen Modèle

You need to contact an agent for help click on the envelope in the bottom right corner 

BKNS27
Mayor / Maire

@2A 

Did you use the PM app to create an account/active SIM?

 

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