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Transfer number back to public mobile

Charlie21
Great Neighbour / Super Voisin

I transferred my public mobile number to Bell. It has just been couple of days, but now I want to transfer it back to public mobile. Is it possible or do I need to get a new sim with a new number?

5 REPLIES 5

hi @Charlie21 

if you choose to port the number when you subscribe, you don't get a new number or temporary number

 

Charlie21
Great Neighbour / Super Voisin

Do I get a new number after getting a new esim and activating new plan?

hi @Charlie21 

do not deactivate your Bell account

only number from active account can be ported.  So, keep Bell account active.  Get a new PM sim card, download PM app and subscribe.  Enter the Bell account number at the porting step.  After PM account is activated, Bell will send you a text to your Bell sim, you need to reply Yes to approve the port.  Wait another 2 hours and the number will be ported into PM and your Bell account will then be closed itself

Charlie21
Great Neighbour / Super Voisin

Do I need to get the new plan before i deactivate my bell plan?

hTideGnow
Mayor / Maire

hi @Charlie21 

you definitely can switch back to Public Mobile

Only thing is that you need to get a new sim card ($10 from Telus or Koodo store or $5 from Amazon or you can get eSIM instead) , and pick a current market plan (ie, you won't be getting your old plan) and subscribe a new account

and yes, you can port your phone number back

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