Transfer from Rogers. No incoming call

[itimjob]

hi there
I just transferred my Rogers number to PM yesterday. But can't get incoming calls.
I can make phone call and receive text msg. LTE works. When I call my number, it goes to my Rogers's Voicemail box.

Private msg to mod.but no reply. 😞

[itimjob · Accepted solution]

It works now thx 😉 @Mary_M

[itimjob]

@Mary_M thx but wondering if you need my SIM no. Or even my phone no. ??

[Mary_M]

Good morning @itimjob

Thank you for your patience, it's greatly appreciated.

In regards to your port, I was able to resubmit it with the account number provider. It should be completed within 2 hours, and you'll get a confirmation text. Simply power cycle your phone and enjoy 🙂

Cheers,

Mary

[Luddite]

@jackfzhao True, however until the transfer finishes he must pay for both services. Only phone numbers from active accounts may be transferred.

[jackfzhao]

---

@Luddite wrote:

Expect a delay of several days.

So suggest:

a) use your Rogers SIM; if it still sends & receives calls just use it until it stops, or

b) use two phones, or

c) get app from fongo.com, then forward Rogers to it; answer incoming on fongo & call on Public Mobile.

Please let us know if option a) actually works. I have forgotten.

---

but another issue created: he got to pay for 2 services, rogers n pm

[Luddite]

Expect a delay of several days.

So suggest:

a) use your Rogers SIM; if it still sends & receives calls just use it until it stops, or

b) use two phones, or

c) get app from fongo.com, then forward Rogers to it; answer incoming on fongo & call on Public Mobile.

Please let us know if option a) actually works. I have forgotten.

[CaNuCk07]

hey @itimjob  looks like your port is stuck.  You've done the right thing by private messaging the moderators.  Just have to sit tight, volume is super high right now, they'll get to your issues as soon as possible.

[JaK]

Hi @itimjob, welcome to Public Mobile.

Sorry to hear that the port appears to be stuck, pretty likely needs a moderator and as I suspect you've already seen they are backlogged right now due to this promo. Since you already messaged them, not much to do but be patient. Good luck.