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Transfer Landline Issues

H_Roberts
Good Citizen / Bon Citoyen

1) Instructions say use *exact* landline provider information. No can do:

  a) PM's input box does not allow entering numbers for the street 😞

  b) PM's input box does not allow entering a town/city that isn't resident in the drop down 😞

2) Instructions suggest that applying for the transfer could kill my account with Bell.

  a)Yes I can stipulate not to change Internet/TV, so that hopefully holds, and no change is made,

     but I wouldn't want to find out after the fact, that it didn't, and my whole Bell Account was killed.

  b)I have two landlines with Bell. I only want one transferred. I do not want, the other affected, in

     any way! There is no stipulation (as per Internet/TV) to stipulate, no change to other landlines,

     and only transfer/drop, the single phone number requested.

   I can't afford to have something go wrong here, and the process seems iffy.

 

Any assurance that bad things won't happen to the rest of my Bell Account, if I apply

to have a single phone number transfer?

Thanks!

 

36 REPLIES 36

H_Roberts
Good Citizen / Bon Citoyen

> address field is not important for PM

Thank-you for resolving the first issue I mentioned 🙂

dabr
Mayor / Maire

@H_Roberts   Just to add to what's been mentioned, make sure to not transfer the primary number to PM as that could lose the secondary number if they're on the same account, unless I'm not remembering something about transferring one line from an account with multiple numbers.

esjliv
Mayor / Maire

@H_Roberts - i ported a Bell landline years ago to public mobile and it went really smoothly. I also had tv/internet with Bell. I ended up calling Bell and telling them my plan to port the number out. They gave me another Bell number due to better bundling prices.

But you said you have two bell accounts/numbers?

Just make sure you port the number AND correct account number when you port to public mobile.

 

Check to see if your number can be ported from this Koodo website (Telus owns Koodo and Public Mobile), so, same allowances here:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

 

Note that incoming calls are usually the last to port over.

  • Landline ports can take 3+ days. Expect a mix of services on the landline and Public Mobile SIM card until port is complete.

 

See helpful info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

 

softech
Oracle
Oracle

@H_Roberts address field is not important for PM.  Just enter as much as you can.  Important thing for your porting is enter the correct phone number and the account number if it asks you 

 

Also, please note it take as many as 7 day for porting from landline 

H_Roberts
Good Citizen / Bon Citoyen

Wow, thanks for the super swift reply. Yes I had checked off, all the things to do before applying for a landline number transfer. No problems there. Just dubious (for reasons given) about the final step of applying for the transfer through PM. I'd like to apply through PM, and avoid approaching Bell first, in case they drop my number before PM picks it up.

hairbag1
Mayor / Maire

@H_Roberts 

I suggest you take a new local number from the pool until you're your account stabilizes...then get CSA to assist with particular number port.

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