03-14-2024 12:29 PM - last edited on 03-14-2024 04:56 PM by computergeek541
Hi
Is it possible to transfer funds from my old cell number to my new cell number before i close the old account ??
Thank you
LP
03-14-2024 04:59 PM - edited 03-14-2024 05:02 PM
@BKNS27 wrote:How did you switch your plan? If you login to your account and change your plan with the option to switch Now or Next Renewal Date then YES.
The customer has two different accounts as there are two different phone numbers. This isn't a matter of plans just being changed.
03-14-2024 03:42 PM
How did you switch your plan? If you login to your account and change your plan with the option to switch Now or Next Renewal Date then YES.
But if you want to take advantage of a better rate for new activation then No.
03-14-2024 12:32 PM
@LP1 No sorry this is not possible . Cannot transfer funds add ons from one account to another unfortunately
03-14-2024 12:31 PM - edited 03-14-2024 12:32 PM
sorry @LP1 funds transfered between accounts are no longer possible. PM is not helping that anymore