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Transfer E-Sim to Sim Card

MaddenLake
Great Neighbour / Super Voisin

How do you transfer your subscription from an e-sim to sim card. 

3 REPLIES 3

Priority
Deputy Mayor / Adjoint au Maire

'Buy a Physical SIM Card or Activate e-SIM'

https://myaccount.publicmobile.ca/en/account/purchase-sim

Handy1
Mayor / Maire

@MaddenLake  .call around to Telus or Koodo store for PM sim card or order one from Amazon . Then in your account profile page SIM card swap the number like this 

SIM  SWAPPING  profile tabs

Handy1_0-1692831246945.png

 

Note only do this on lap top or computer/ not mobile device

softech
Oracle
Oracle

@MaddenLake 

just get a sim card first from


Once you got the sim card, go to My Account from ONLY a desktop or laptop computer to request Change Sim card (please note that due to some glitches, accessing change sim care from mobile phone or tablet won't work

Then go to Profile page, click on the Pencil besides the sim card number, follow the steps to enter the new sim card number and complete the change sim card request
(or direct link: https://myaccount.publicmobile.ca/en/account/profile/change-sim-number  ) 

https://myaccount.publicmobile.ca/en/account/profile/change-sim-numberhttps://myaccount.publicmobile.ca/en/account/profile/change-sim-number

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