Topps up

[DragonJane]

Can't add topp-up card. Can't even connect to *611

[Meow]

There are some issues with 611.

Try calling 1-855-478-2542 or log in to your account and pay manually using voucher or registered credit card.

[hTideGnow]

HI @DragonJane   Please try calling 1-855-4PUBLIC for now as *611 has problem since last week

or can you login to My Account?

[softech]

@DragonJane 

there has been some problem with *611 at the moment

https://productioncommunity.publicmobile.ca/t5/Announcements/Ongoing-Issue-611/td-p/963252

Try calling 1.855.4PUBLIC from another phone and enter your phone number.  This is the same as using *611, you can top up your voucher there

Or you can also login to Self Serve My Account and load the voucher that way

[hairbag1]

Try calling 1 855 4PUBLIC and entering your 10 digit phone number.