Topped up and still no service

[Batman905]

So I just topped up my account and I still can't make calls can anyone assist me 

[Community_QA]

call *611 and listen the message, does it still say suspended? 

[BKNS27]

@Batman905 

Did you get your service working?

[softech]

@Batman905 

Are you on the $15 plan and you ran out of money? or your account suspended and you try to renew?

how you top up your account ?  via *611 or My Account?

did you check if your Account status showing active or still suspended?

if suspended, check if you see any Available fund there, and check Payment history

[dust2dust]

Was your service actually suspended before you topped up? Or it just wasn't working?

This is a 30 day plan system, not a pay as you go system. Adding money is only useful for renewals/reactivations from suspension or buying add-ons.