Hello
I am on the 12 gb 90 day promotional plan. I had it for the last 3 months and today it was the date to renew. I went to my account and topped it up with 120 dollars. but the amount due said 0 dollars. I waited until it became the 29th which is when my plan is supposed to end and then saw my account was suspended. i went to single payment and i saw my account had 120 dollars + 9 dollars of rewards in it making 129 dollars. in the single payment window in the amount column i typed 120 dollars because i thought it would take 129 dollars from my topped up amount (from previous time i had) and the remaining 6 dollars of tax it would take from my credit card. However the system cut an additional 135 dollars from my credit card and now all i see is my account having 249 (which the math dont add up btw idk why its 249) dollars inside of it and my plan still isnt renewing. I want my 135 dollars back which i accidentally put in there and i want my plan to renew (essentially want after my payment , the account balance to be zero again. Please resolve this issue asap i cant afford to be charged twice for this. Please re activate my plan and fix my account. It says amount due 0.
