Quick summary:
1) wife activated last Thursday the 3rd night no problem
2) I attempted to activate next day Nov 4th, port fails end up with a half-ported number, can't receive calls or texts.
3) begin onslaught of Mod messages, tags etc for help
4) see too many people stuck and frustrated and decide, screw it, I am going to try to set up a new number in Self Serve. PM let me do it in Self serve.
5) delete PM's to mods asking for help, hey i figured delete means delete right??
6) ahhh 48 hours of service - so nice. Loving it even though the process has sucked thusfar
7) cancelled service with my previous provider since the port didn't do it and I had to myself. everything was working and i was happy. time to stop paying someone else right??
😎 receive text Monday evening saying there was an issue with my number transfer - what number transfer you ask?? The attempt to re-port after I set up a new number. They didn't even check that before attempting. Nor did my deleted PM's delete from their processing queue.
9) Finally recieve a PM from @Mary_Msaying my port has been attemped again and it should be active in 48 hours - it actually went through right away but the old number was cancelled
10) new number cancelled due to the re-port attempt
11) onslaught of mod PM's, threads, tags, Twitter help requests, Instagram, Facebook, etc begins again in earnest.
12) A mod @Shazia_Kreads my msg at 1pm today after my Twitter contact. I see that in the PM where it shows at being read. No action taken by mod.
13) continue to try to get answers through twitter. told previous DM's automatically delete and to provide my info again.
14) lead down the path by a PM twitter user saying they could at least give me a new number but couldn't guarantee the other numbers would work. i was fine by that (again!!) and wanted a new number.
15) they gave be 4 options for new numbers, i chose 1, they then came back with the above response in the pics i've included.
I have typed this out I don't know how many times now.
