11-17-2022 03:51 PM
This ticket was issued at 10:40 this morning and I've heard nothing ,
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11-17-2022 03:57 PM - edited 11-17-2022 03:59 PM
While you wait for CSA to respond...have you tried any of the previous suggestions...eg; have you tried making payment manually ? Log in to your account / Payment / Add Funds.
Also, try dialing 611 to make payment with your on-file cc...you'll need your PM pin number.
4 hours ago
Your other thread offered suggestions of making manual payments. You can do this in 611 or 1-855-4-pu-blic or logging in to the chatbot or obviously the account. You can buy vouchers or use real time payments. You would need your 4 digit account pin to use your registered credit card in 611. (pin not needed for vouchers)
11-17-2022 03:55 PM - edited 11-17-2022 03:55 PM
@Russ1944bike Depending on the number of tickets CSA's are responding to, their response can take anywhere from under one hour to 2+ so you might need to be a little more patient. Keep checking the message box top right every half hour or so.