Ticket link not working

[chylton]

I am trying to submit a ticket however the link will not work . @CS_Agent

[Robynesar]

Are you going into messages and creating a new thread? Or using chatbot?

[chylton]

I created another account and  have not activated the other account as I wanted to get the promotion. So I have a credit on that account that I would like to be transferred and other account that’s in my name closed. 

[Dunkman]

@chylton 

Is there any specific question that community members can help with?  We are customers like yourself, but often can offer advice and troubleshoot that does not require CSA involvement.  However, if you need direct account help. we can help with these issues.  

[hTideGnow]

HI @chylton 

Opening ticket with Chatbot has not been working for sometime.  Please message CS agent instead.   please submit a ticket by messaging CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437