Ticket access

[usedhrt]

I missed the 90 min window from bell tried to access ticket send , oops error 

[computergeek541]

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@usedhrt wrote:

What is the # or are you fixing for me? 

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Please remember that none of the members who have responded here work for Public Mobile. Other members aren't able to fix issues account issues.

[hairbag1]

@usedhrt 

look at the top of this page and you'll see the little envelop icon will be highlighted after @Handy1  sent you some valuable info.

[softech · Accepted solution]

@usedhrt 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

[Handy1]

@usedhrt  I sent it to your inbox here 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[usedhrt]

What is the # or are you fixing for me? 

[esjliv]

@usedhrt   Use this link to: Contact Public Mobile Representatives (CSA) by submitting a PRIVATE MESSAGE to start a ticket to them here to get Bell to resend the SMS text to the Bell SIM card: Private Message to Public Mobile Customer Support Agents (CSA)

[Handy1]

@usedhrt  There a number for live support to help restart the port request for you . Will send private messages  and get it fixed